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Key papers: Abuse | Maternal Deprivation | CAFCASS

Florence was in the remarkable position of having both parents inputting into her life on an almost equal basis even though the parents had not been together for 9 years of her ten year life. She absolutely thrived on this until last year when Florence, who also has two brothers whom live with the Father, were seen by the CafCAs reporter for 16 seconds – this was the amount of time that the CAFCASS decided was needed to establish that Florence was closer to her mother, and that her Father and two brothers were not needed.  The Judge in her perverse wisdom decided that the mother could take the child to live in America and in making this judgement decided also that Florences Father and Brothers must no longer have any contact with her whether physical written or on the telephone.



The Family Court Welfare Service (FCWS), to which frequent reference is made, was the predecessor service to CAFCASS.

The FCWS, managed by the Home Office, was disbanded in April 2001. By the time the Home Office officially conceded that its FCWS staff were untrained, no time remained to train them. They were transferred without (re)training to CAFCASS. The same discredited FCWS system continues as before.

Events from 1999-2002, after the publication of this article, made plain to almost every professional sector of the family law community that the legal machinery applying   family law is socially, morally, intellectually, legally and financially untenable.

This article was first published in the June 1989 edition of Public Eye.

  Florence was in the remarkable position of having both parents inputting into her life on an almost equal basis even though the parents had not been together for 9 years of her ten year life. She absolutely thrived on this until last year when Florence, who also has two brothers whom live with the Father, were seen by the CafCAs reporter for 16 seconds – this was the amount of time that the CAFCASS decided was needed to establish that Florence was closer to her mother, and that her Father and two brothers were not needed.  The Judge in her perverse wisdom decided that the mother could take the child to live in America and in making this judgement decided also that Florences Father and Brothers must no longer have any contact with her whether physical written or on the telephone.

Background:

Each year, some 85,000 families with children under 16 undergo divorce. The standard aftermath includes disputes over how much the 'non-resident parent' (generally the father) should see his children. Children First, a 1998 Government paper, indicates that 40% of separated mothers admit to thwarting contact. Some 80,000 parents issue proceedings a year, many of them fathers seeking reasonable contact with their children. A common outcome is permanent severance.

Local authorities may have participated in the manufacture of a generation of one-parent families via the Probation Service levy.

The Family Court Welfare Service

The controversy centres on a Probation Service offshoot: the Family Court Welfare Service. Each year its 660 officers prepare welfare reports on some 10% of the nation's birthrate.

Officers receive no material training in their work. Normal family men are routinely assessed as unfit to have significant contact with their children; normal children are routinely sentenced to years of a 'relationship-building programme' to condition them to withstand visits from ordinary Dads.  

The lack of training is a fact. The Service cannot produce its guidelines on what sort of recommendations its officers should make because the guidelines do not exist. There is almost nothing to train officers in. There is no qualification. Parking wardens train for longer in parking.

A few questions at the next finance committee will confirm that the Service never did its homework.

A House Built on Sand

According to the Lord Chancellor's Department, the Children Act 1989 'seeks to encourage both parents to continue to share in their children's upbringing, even after separation or divorce'.

Until welfare officers are trained, the reverse will be achieved.

When deciding how to apportion a child's time, the courts rely on the welfare officer's assessment.  Misplaced faith in the Service's professionalism has delegated a major social policy issue to unqualified criminal probation officers on the lookout for troublemakers.

After two decades, the Welfare Service has failed to produce a single sheet of A4 paper setting out what sort of recommendation should be made in what sort of circumstances; officers can recommend 12 hours of contact a year, or 182 nights, on the same facts. 

The Service has conducted no research. It is in possession of no research. It does not know what its officers recommended, or why, or what the consequences were. After 500,000 quasi-identical  disputes, it has not progressed beyond the adage, 'all cases are different'.

The Service has no view on whether, in the median case, the pattern of contact should be 'alternate weekends' ; or a 60/40 split; or a couple of hours a week. Is a child 'too' young for overnight stays at the age of one? Or five? Can children 'bond' with more than one adult at a time? The Service's entire research base may be a photocopied article from the spring 1982 journal of the Pennsylvanian Trial Lawyers Association.

Hard evidence of this deficit, which emerged in 1996, precipitated three years of stonewalling by the Probation Service and its parent Ministry, the Home Office. The possibility now confronting the Lord Chancellor's Department is that some 35,000 suspect reports a year are rubber-stamped by the Courts.

The Legal Framework

Parents who leave home are surprised to find that they have no right to see their children again. The law can be summarised in a single sentence: if the 'resident parent' wishes to stop all contact s/he must put forward a reason. There is a presumption of some contact - but no presumption of reasonable contact. The only right conferred by the Children Act 1989 on the non-resident parent is to apply to see his/her children.

In the context where the parent needing to fall back on his rights has no rights, a welfare officer's default assumptions assume critical importance.

If 'all cases are different', any reason - no matter how trivial - can justify any level of contact, no matter how low. Hence it matters little if allegations recited in a welfare report are significant or true. And since almost no contact is the precursor of no contact, a concern that the father might cook cheese sauce will send him slithering towards loss of his child.

Disputes which could be ended in days are fuelled for years. If there is no presumption of reasonable contact, withholding reasonable contact cannot be wrong. The parent frustrating contact is praised; the parent seeking meaningful contact is denigrated for 'confusing his own needs with the needs of his child'.

A Deficient Service

The Service's failure to train officers has led to elementary error. Section 1 (5) of the Children Act says that there should be 'no order' unless it is  'better' for the child; officers infer that the applicant should show that his proposals benefit the child.

But the child will be well irrespective of seeing one parent or two. The 'benefit test' entails non-resident parents in proving that their proposals (say, going for a walk) will make the child better. This is impossible. But proposals which cannot have visible benefit may have visible detriment, leaving the child worse off.

The child's fingers might get grubby ('inadequate attention to personal hygiene'); the child might become tetchy two days later ('difficulties in adjustment'). Or the welfare officer could invoke the maxim that 'conflict is bad for children': for, when parents disagree about the level of contact, there is conflict. So contact should not be increased until the conflict is resolved.  

Parents denied material access to their children have, as an almost invariable rule, done nothing wrong. 

A Deficient System

A Cleveland-scale disaster may have passed  unnoticed every day for years behind a veil of confidentiality.

It is only very recently that the Home Office and the Lord Chancellor's Department were forced to reply to correspondence on family policy issues. The result of not having given an account of themselves for years is that they have no account to give.

The idea of conscientious teams of professionals toiling over the latest research is misplaced. There is no official research. After ten years, a million cases and billions of pounds, the first study on outcomes is awaited, as is the first verbal exchange with an actual court-user. Neither of the lead Ministries has any idea of what they have done for the last decade.

The counterpart of bureaucratic myopia is a broad denial of natural justice. In secret family courts, there is almost no right of appeal. There is no right of cross-examination of welfare officers. Hearsay evidence is accepted; perjury is tolerated. A judge can pass any 'sentence' for any 'offence' irrespective of whether it happened. He can rewrite his judgement.  Expert evidence is habitually excluded. The experts on whom the courts rely are untrained. The dilemma governing the outcome of every case has received no consideration.

Should non-resident parents show good reason why there should be meaningful contact with their children? Or should resident parents show good reason why there should not be meaningful contact? This issue, as crucial as the presumption of innocence, gives opposite meanings to 'the benefit of the child'.

A Bug in the System

The history of how these deficiencies came to light illustrates how far the Welfare Service and the Family Division have gone out of true.

On 18 May 1995, in defiance of all legal advice,  a non-resident parent lodged the first seriously-prosecuted complaint about a welfare report. After a year of evasion, the papers reached the Service's final tribunal: a secret 'panel' of the Probation Committee. The President of the Family Division was on this Committee; over time, its members received hundreds of letters from other complainants about the shortcomings of the Service. From 1996 the President must have known that the evidence on which his courts relied was suspect.

On 16 July 1996 the complaint was rejected in a letter confirming that the Panel did not read the file and had refused to obtain it; on 27 August it emerged that the Welfare Service's only professional association had been threatened with closure because its Chair had spoken to the complainant.

On 19 November 1996 the Chief Probation Officer wrote to the complainant's MP stating that the Panel had gone through the file it refused to obtain 'with a fine toothcomb'. The CPO was put  under complaint on 18 December 1996. Receipt of this complaint, acknowledged in writing, was later denied in writing. On 19 November 1997 Iain Coleman MP described the Service concerned as 'approaching an open scandal'; on 27 November 1997, when the Service was infested by dozens of unacknowledged complaints, its Chairman wrote to a second MP: 'The Service takes all complaints seriously and they are always acknowledged'.

The clue to why the original file went unread was contained in a letter of 10 June 1996: the Service could not tell 'and did not seek to tell' whether reports were reasonable. When considering a welfare report for 'quality control', the Service excluded both what the report said and what it said it about. The inference - that the Service had no training and no guidelines - proved correct

All over Britain disenfranchised parents were emboldened to lodge complaints against their reports for lack of professionalism. The Service countered by restricting complaints to any aspect of a report apart from its contents. Attempts to put the prohibited questions in court forced a Court of Appeal disclosure that there was 'no right of cross-examination'.

Complaints against welfare reports evolved into complaints against area CPOs for failing to train their staff. Probation Committees turned a blind eye. They too went under formal complaint; the Home Office denied responsibility for the Committees; the Lord Chancellor's Family Policy Division denied responsibility for the Home Office.

By late 1997 the Home Office, under siege from dozens of constituency MPs, began a correspondence whose common coin was demonstrable untruths. This put the Welfare Service's parent body at risk. On 16 February 1998 Jack Straw announced plans to sever the Welfare Service from the Probation Service.

Progressive Decay

A year on, the edifice of family justice is crumbling. The Service is under hundreds of complaints; the Head of the Probation Unit has been moved to liquor licensing; the President of the Family Division is going; the Inspectorate of Probation, in connivance with the bodies it should inspect, has lied to a Cabinet Minister; the welfare service Consultation Paper is in limbo; judicial reviews are pending against a dozen Committees; and the Home Office's 1998 decision to study a first set of 'guidelines' prepared by the professional association in 1996 has castrated the Lord Chancellor's Department.

To adopt proper guidelines for welfare reports would entail staff training and show that a generation had gone to waste for nothing. But the Service has no mechanism for training staff. The imperative of diluting the guidelines has been delegated to a Home Office 'network' of unnamed probation officers.

But different guidelines produce different case outcomes; to review guidelines is to review family policy. The Home Office is userping the function of the Lord Chancellor's Family Policy Division. 

The end-game is unavoidable: the preparation of  proper guidelines by competent professionals reporting to a proper Review Body. At stake is the future of this and the next generation. 

The author, Oliver Cyriax is 
a non-practicing solicitor and research director of INPOWw

Information on Probation Officers in Welfare Work
4 Cardross Street,
London W6 ODR;
0181 748 1081

 

Historical footnote:

This article, in concert with a spectrum of other initiatives, obliged the Lord Chancellors Department (LCD) to take the Welfare Service issue seriously. The LCD's Head of Family Policy went, as did his management team; new personnel were drafted in from the DoH. By then, as set out in the headnote, it was too late to control events.  In 2001 the untrained staff in the FCWS were transferred wholesale to its replacement, CAFCASS, amidst deepening awareness of a Whitehall bungle of the first magnitude.

The story develops, read the update here.

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